Gotta give props to Microsoft's Tech Support

The tech support guy I talked to this evening was WONDERFUL. 

I have been having an issue where my Outlook 2007 wasn't saving passwords.  When you have multiple emails addys and passwords, it gets annoying to fill in especially when every password is different.  I filled out a ticket after I couldn't fix it myself.  I entered my cell number on the off chance they would call.  He did.  The first time I didn't answer as it didn't come up with anything, but the number.  I looked the number up and found out it was MS tech support calling from India.  Okay, so I answered the return call.

We used a remote sharing program to work on the problem together. He was very polite and relatively easy to understand.  His t sounds like a b, but that's not a big deal.  He asked if I was having any *other* software issues beyond this one.  That was nice.

He sent an email survey for me to fill out and so I would have his email if any further problems arose. 

Best of all, this was all FREE.  Microsoft isn't all bad :)

Woo Hoo!!! After 3 months MS Office 2007 is finally installed on the laptop

When my desktop mother board died, I moved everything to my laptop. Problem was I couldn't get MS Office 2007 to install. I kept getting a stupid error and nothing on the MS Help site would work. I finally found a website (non-MS) that gave me answer (or location to look to fix the registry key). So tonight I fixed it!!!!!!

I paid a lot of money for the '07 upgrade. I was furious that I couldn't get it to install. Even more furious that Microsoft wanted money to fix the problem. I wasn't giving them another dime!

Now I am happy again with life :)

Too bad Microsoft won't take a lesson from Burger King

It would be nice if they would allow me to get my Office programs my way (like on a Whopper) instead of packaging programs in a group that they think will be useful.

I'm trying to update my Office programs, but the only way to get what I want is to either buy them separate or buy the Ultimate which is too expensive and has programs that I don't want or need.

Bah!!!!